Website Accessibility Statement
If you are having any difficulty with the accessibility of our website, please contact our website administrator by phone or email to get the fastest possible response.
The contact for accessibility issues is the Director of eCommerce.
Contact by phone at: 855-340-7477
We want everyone who visits the Loyal Companion website to feel welcome and find the experience rewarding. In order to make our website accessible to individuals who rely on assistive technologies or alternative input devices, we are in the process of implementing the Web Content Accessibility Guidelines (WCAG) on our website. These guidelines explain how to design a website whose content is accessible to individuals who are disabled or rely on alternative and assistive technologies.
The Shopify Platform
This website is powered by the Shopify Platform. Some aspects of the functionality such as the checkout and payment processes are wholly managed by the platform. If you have concerns with those portions of the site, you can reach out to Shopify or let us know and we will reach out to Shopify on your behalf to address those issues.
Shopify's Accessibility Plan: Click here for Shopify's accessibility plan
Third Party Applications and Services
In an effort to provide the best experience to all our visitors, this website may integrate with third party applications and services to provide functionality not available on the core Shopify platform. While we don't have control over these applications, we would like to encourage those providers to maintain accessibility as well. If you have issues using those features, we will gladly reach out to those providers in an effort to facilitate that process.
Along with our website, we link to third party sites (such as YouTube, Facebook, Twitter, Google) and may also include or embed third party content to share information and promotional content (such as products, coupons, et cetera).
We cannot control or correct problems with these third party sites, but please let us know if you encounter difficulty with the sites we link to so we can pass the information along to the owners of those websites. You may also want to address your concerns directly to these third parties.
Below are the publicly available Accessibility Policies of the third party sites we may use:
Facebook: Click here for Facebook Help Center regarding accessibility
Google: Click here for Google's statement on accessibility
YouTube: Click here for information on using YouTube with a screen reader