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1 star rating
Item arrived opened
Review by Vy V. on 19 Dec 2019review stating Item arrived opened
I decided to use this site because I normally order pet supplies through another company but since my bank was doing a promotion, I decided to give it a shot. I purchased the topical flea med and the box arrived open. I got the packaged but didn't open until I need to use it so I had it for almost a week without opening. Once I opened, the box was open but the content itself was sealed. I sent an email with pictures to the customer service but did not hear back for another week after a follow up email was sent. They responded back with "sorry that happened, we will send the feedback to packaging" and that was it. Even though the actual content I needed was sealed but the box was damaged and didn't offer a replacement or anything. Customer service is alright but probably won't buy anything from here again.
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